Dawn C. Hendricks-Milhouse, executive director and cofounder of Milhouse Charities, is dedicated to advancing and exposing underrepresented youth and minorities in science, technology, engineering and math. In an interview with rolling out, Hendricks-Milhouse shared her journey and insights into her inspiring career in nonprofit leadership and community service.
What inspired you to pursue a career focused on nonprofit leadership and community service?
Nonprofit leadership found me. My mother taught us that true wealth comes from serving others and the importance of giving back. My first job in nonprofits involved marketing, planning, and executing events for the BFH Foundation in Chicago, Houston and Cleveland. These experiences allowed me to connect the dots and embark on this journey.
How do you describe your leadership style and how has it evolved over your 25 years in nonprofit leadership?
My leadership style is rooted in action and guided by servant leadership principles. It embodies a commitment to prioritizing the well-being and growth of others. It involves humility, active listening, empathizing and acting compassionately to address the community’s needs. This dual-purpose approach not only meets the immediate needs of those we serve but inspires and mobilizes others to contribute to lasting change. It continually evolves through reflection and recognition that no two needs or situations are identical.
Can you describe a few key projects or programs that you have initiated at Milhouse Charities that exemplify your leadership?
We’ve been privileged to make a positive impact in the communities we serve. Our mission, fueled by collaborative partnerships, has advanced to underserved communities in STEM education with Project Syncere [Illinois] and the iCan Girls in Engineering Georgia program, introduced girls to careers in construction with the Polished Pebbles Girls Mentoring Program’s Pink Hard Hat Project [Illinois] and supported the mission of the Kerry K Foundation by donating shoes to children in Ghana.
How do you foster sustainable and impactful partnerships with other educational organizations?
My approach is through intentionality, respect for partnerships and hands-on involvement. [I do this by] prioritizing the significance of each partner’s mission and work, investing time with donors, volunteers, community or partners to create meaningful and mutually beneficial relationships; fostering trust and collaboration and recognizing the unique strengths and perspectives of each partner to cultivate a culture of inclusivity and collaboration; active stakeholder engagement; and reinforcing my commitment to our common goals. Consistency, reliability and flexibility are also crucial in this relationship-building process.
What advice do you have for young professionals aspiring to lead nonprofit organizations?
Be passionate about what you do, recognize your worth and embrace your strengths, challenges and opportunities. Commit to lifelong learning and invest in professional development to foster growth. Serve with integrity and humility personally and professionally — and always keep your word. Remember, we’re better together, so don’t try to do it alone. Strive for a balanced work-life. Stay true to yourself; only you can fulfill your unique purpose. Prioritize your well-being and maintain a healthy work-life balance.
